Down Under Pleasures

    Terms of Service

    Please read these terms carefully before using our website or making a purchase.

    Last Updated: January 2026

    1. Acceptance of Terms

    By accessing or using the Down Under Pleasures website ("Site"), operated by Down Under Pleasures (ABN: 66 880 594 138), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

    2. Age Restriction

    You must be at least 18 years of age to access this Site and purchase products. By using this Site, you represent and warrant that you are at least 18 years old. We reserve the right to refuse service to anyone who cannot verify their age.

    3. Products and Services

    All products displayed on our Site are subject to availability. We reserve the right to discontinue any product at any time without notice.

    Product images are for illustrative purposes only. While we strive for accuracy, actual products may vary slightly in colour or appearance due to photography and display settings.

    4. Pricing and Payment

    All prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without prior notice.

    Payment is required at the time of purchase. We accept major credit cards, PayPal, and other payment methods as displayed at checkout.

    5. Orders and Cancellations

    Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including suspected fraud or errors in product information.

    Orders cannot be cancelled once they have been dispatched. For returns, please refer to our Returns Policy.

    6. Shipping and Delivery

    Shipping times are estimates only and are not guaranteed. We are not liable for delays caused by postal services, customs, or circumstances beyond our control.

    Risk of loss passes to you upon delivery to your nominated address. Please see our Shipping Policy for full details.

    7. Returns and Refunds

    Our return policy is governed by the Australian Consumer Law. Due to the intimate nature of our products, certain items cannot be returned once opened. Please see our Returns Policy for complete details.

    Nothing in these Terms excludes, restricts, or modifies any consumer guarantee under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

    8. Product Use and Safety

    Products should be used only for their intended purpose as described. Always read and follow product instructions and warnings. We are not liable for injuries or damages resulting from improper use or misuse of products.

    9. Intellectual Property

    All content on this Site, including text, images, logos, and graphics, is the property of Down Under Pleasures or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

    10. User Conduct

    You agree not to:

    • Use the Site for any unlawful purpose
    • Attempt to gain unauthorised access to our systems
    • Transmit malware or harmful code
    • Impersonate another person or entity
    • Collect personal information about other users

    11. Limitation of Liability

    To the fullest extent permitted by law, and except where liability cannot be excluded under the Australian Consumer Law, Down Under Pleasures shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products.

    Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.

    12. Indemnification

    You agree to indemnify and hold harmless Down Under Pleasures, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.

    13. Governing Law

    These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales, Australia.

    14. Changes to Terms

    We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the Site constitutes acceptance of any changes.

    15. Contact Us

    If you have questions about these Terms, please contact us:

    • Email: support@downunderpleasures.com.au